Terms & Conditions
Last updated: March 12, 2026
1. General Rental Terms
By renting a vehicle from Eco Rentals Kos, you agree to these terms and to all applicable Greek traffic laws. The renter is responsible for using the vehicle legally, safely, and according to the selected protection package.
2. Rental Period, Pickup, and Return
- The rental period starts at the agreed pickup date/time and ends at the agreed return date/time.
- The vehicle must be returned in the same general condition as delivered, subject to normal wear.
- Late returns may generate additional rental charges according to active booking rules.
- Fuel and charging return requirements follow the terms confirmed at pickup.
3. Driver Age and Licence Requirements
- Drivers must present a valid licence and identification document at pickup.
- Minimum age and licence category depend on vehicle type and local regulation.
- Additional drivers must be declared in advance and approved by Eco Rentals Kos.
- Drivers must meet any minimum licence-holding period required for the booked vehicle class.
4. Electric Vehicle Note
For electric and e-mobility vehicles, users must follow safe battery charging and operation instructions. Charging misuse, negligent battery depletion, or damage caused by improper charging is not covered unless required by law.
5. Protection Packages, Excess, and Deposit Rules
Protection package details shown during booking are the commercial terms in force. Current package policy:
- No Extra Protection: default included minimum cover (CDW included only), EUR 1000 excess, deposit required: EUR 300-500 depending on vehicle.
- Simple Protection (CDW): paid CDW bodywork cover package, EUR 1000 excess, deposit required: EUR 300-500 depending on vehicle.
- Smart Protection (FDW): reduced-risk FDW package, EUR 1000 excess, deposit required: EUR 300-500 depending on vehicle.
- All Inclusive Protection (Super Full): top protection package, no excess, no deposit required, valid only for paved-road use.
Deposits are pre-authorized/collected as confirmed at pickup and are released/refunded according to final vehicle inspection and payment provider processing times.
6. Insurance and Protection Exclusions
- Accidents under the influence of alcohol or drugs.
- Off-road use, drifting, beach/sand driving, or salt pan driving.
- Use by unauthorized drivers.
- Illegal vehicle use or any breach of local law.
7. Prohibited Use
- Racing, dangerous driving, stunts, or intentional misuse.
- Use beyond passenger/load limits or outside approved operational boundaries.
- Subletting, unauthorized commercial use, or towing unless approved in writing.
- Any use that voids legal compliance, insurance conditions, or protection package terms.
8. Damage, Return Condition, and Charges
- Damage found at return may be charged according to the selected package and excess terms.
- Charges may include repair, downtime, cleaning, lost accessories, and administrative handling.
- Undeclared incidents and negligent use may invalidate reduced-liability protections.
9. Accident and Breakdown Procedure
- Contact Eco Rentals Kos immediately using the emergency contact number provided at pickup.
- Notify local authorities where legally required and obtain official incident documentation.
- Take photos, keep evidence, and do not admit liability on behalf of the company.
- Failure to report promptly may limit or void protection package benefits.
10. Booking, Cancellation, and No-Show
- Cancellation/refund outcomes follow the selected rate plan and booking conditions shown at checkout.
- No-shows or late cancellations may be non-refundable depending on selected booking terms.
11. Liability Disclaimer
Eco Rentals Kos is not liable for indirect, consequential, or incidental losses to the maximum extent permitted by law. Nothing in these terms limits rights that cannot be limited under applicable law.
12. Contact
For booking, protection, or legal questions, contact:
- Email: booking@ecorentals-kos.gr
- Phone: +30 22420 28882
